Noticeboard

Telephones

If you know which option you need when you contact the surgery via phone you don’t need to wait for the prompt to select your number. As soon as the recorded message starts press the correct number and you will be transferred directly to the correct department. Below are the available options.

Option 1 - Emergencies (only for medical emergencies, no other calls will be taken on this line)

Option 2 - Appointments/Reception

Option 3 - Home Visits

Emergencies

If a doctor is required in an emergency telephone 01274584223

Home Visits If you are too ill to attend surgery and need to request a home visit please contact the surgery before 10:00 a.m.

The Emerald Suite

The Emerald Suite runs specialist services, some of which are hospital services that are run in the community rather than at hospital. Access to these services is via the GP.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

New Patients

If you wish to register with us please telephone or call in and make an appointment to see the practice nurse for a new patient interview. You will be asked to complete a registration form and you will need to bring 2 forms of identification e.g. passport and recent utility bill.

Up to Date Information

For many of our patients we don’t have up-to-date details of Smoking and Alcohol consumption. It would be of great assistance to us if you could click on the link at the bottom of the page “Your Clinical Record” and fill in these details. Please be assured that this is confidential.

Research

Windhill Green Medical practice is involved in clinical research with the Primary Care Research Network. As a patient you may be invited to participate however you can decline or later withdraw without there being any question that this will affect your future care and treatment at the practice.

Prescriptions

Following guidance from the Department of Health regarding safety issues surrounding telephone ordering from the 5th November 2012 the practice will no longer be able to accept telephone requests for repeat prescriptions.

There are many ways in which you can order you repeat prescription. The most effective way is online and you can also book GP appointments too! Just ask reception how to sign up. You can also leave your repeat order slip at reception or post the slip, ticking exactly what you need. Alternatively you can ask a chemist to order them on your behalf on a monthly basis.

SystmOnline Changes

If you are registered for using SystmOnline, you will now be able to access basic information held within your medical record. The information held is as secure as your entire medical record, the data is stored in the same way.

Connected Yorkshire is a new project that brings together information from GP practices in Bradford with information from other parts of the health system, such as Bradford Teaching Hospitals and Bradford Council. This allows the health system to make sure services are more joined-up, and helps us understand where we can improve care for patients. ...

Flu vaccination season 2017 is now underway. Flu vaccination provides the best protection against an unpredictable virus which infects many people and can cause serious illness and death each year. The vaccination is free and recommended yearly for those most at risk of flu. This includes: aged 65 and over, children aged 2 to 8 years old, pregnant women, diabetics, people with a BMI of 40 and over, anyone living with a long term medical condition (eg, diseases of the heart, lungs, kidneys, liver, spleen, immune system or neurological system) and people with caring responsibilities.

If you have received an invitation by SMS or letter for your flu vaccination – please be sure to attend one of our drop-in flu clinics:-

Tuesday 10th October 1200-1400 (Baildon)

Saturday 14th October 0830-1145 (Baildon)

Saturday 4th November 0830-1145 (Windhill)

Thursday 9th November 1200-1400 (Windhill)

THE PRACTICE HAS RECENTLY HAD TO CHANGE TELEPHONE PROVIDERS. THIS CHANGE HAS CREATED A PROBLEM FOR VIRGIN CUSTOMERS IN THAT THEY CANNOT DIAL THE PRACTICE NUMBER. VIRGIN ARE AWARE OF THIS FAULT AND ARE HOPING TO FIX THIS SOON. HOWEVER, IF YOU ARE HAVING THIS PROBLEM AND ARE A VIRGIN CUSTOMER, PLEASE REPORT THIS TO VIRGIN AS THIS MAY SPEED UP THEIR RESPONSE. WE ARE SORRY FOR THE INCONVENIENCE

CQC Inspection Report Windhill

CQC Inspection Report Cliffe Ave Visit us on Facebook Give feedback - Click to complete an FFT survey

PLEASE NOTE: WINDHILL GREEN SURGERY WILL BE OPEN FROM 8.30AM-12.00PM FOR PRE-BOOKED APPOINTMENTS ONLY ON SATURDAYS FROM 29TH APRIL 2017. NO EMERGENCY APPOINTMENTS ARE AVAILABLE. THE TELEPHONES WILL BE TRANSFERRED THROUGH TO THE OUT OF HOURS SERVICE. YOU WILL NOT BE ABLE TO TELEPHONE THE SURGERY.YOU CAN STILL CALL IN AT THE SURGERY TO PICK UP OR ORDER PRESCRIPTIONS. THANK YOU.

WINDHILL GREEN MEDICAL PRACTICE RATED OUTSTANDING BY CQC ON 1.3.16.

CLICK ON LINKS ABOVE FOR FULL REPORT.

Welcome to Windhill Green Medical Practice, we are a high achieving practice serving the communities of Baildon, Shipley and Thackley and have done so for over 50 years. Windhill Green Medical Practice has two surgeries, Windhill Green Medical Centre, based a short distance from Shipley town centre and Baildon Cliffe Avenue Surgery, which is based in Baildon. Our practice plays an active part in quality and health initiatives within the local area and nationally. We are committed to training and development and have achieved the rating of Outstanding by the Care Quality Commission in 2016. The Practice offers a full range of Primary Care Services and also additional services in the Emerald Suite, attached to Windhill Green Medical Centre.

Additional Information (including what to do if you need urgent medical care when we are shut)

IF YOU REQUIRE A DOCTOR URGENTLY WHILST THE SURGERY IS CLOSED PLEASE TELEPHONE O1274 584223 OR 01274 584561 OR 111 WHERE YOU WILL BE DIRECTED TO THE OUT OF HOURS EMERGENCY SERVICE. NHS 111 can also deal with dental enquiries.

SYSTMONLINE SERVICES

We are happy to offer patients the opportunity to order medication, book/cancel GP appointments and view basic medical information online. If you have not already done so you will need to sign up for this service at reception by completing a simple form and showing your photo ID. Please note: Patients aged 11 to 15 are not routinely eligible for SystmOnline access.

Click for SystmOnline Login or click on one of the icons at the bottom of this page to access SystmOnline.

See the links below for other new changes as well as helpful healthcare information