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Welcome to Windhill Green Medical Practice

Windhill Green & Cliffe Avenue surgeries serving the communities of

Baildon, Shipley and Thackley.

 

IF YOU REQUIRE A DOCTOR URGENTLY WHEN THE SURGERY IS CLOSED, PLEASE TELEPHONE THE SURGERY AS NORMAL ON 584223 or 584561. YOUR CALL WILL BE TRANSFERRED TO THE EMERGENCY OUT OF HOURS SERVICE.

Telephones

If you know which option you need when you contact the surgery via phone you don’t need to wait for the prompt to select your number. As soon as the recorded message starts press the correct number and you will be transferred directly to the correct department. Below are the available options.

Option 1 - Emergencies (only for medical emergencies, no other calls will be taken on this line)

Option 2 - Appointments/Reception

Option 3 - Home Visits

Option 4 - Repeat Prescriptions (Available 11:00 - 16:00)

Research

Windhill Green Medical Practice is involved in clinical research with the Primary Care Research Network.  As a patient you may be invited to participate however you can decline or later withdraw without there being any question that this will affect your future care and treatment at the practice.

Facebook

Windhill Green Medical Practice and WISH (Windhill Information Support and Health) now have facebook pages. 'Like' them to get the latest information! 

Your Details

cliffeFor many of our patients we don’t have up-to-date details of Smoking and Alcohol consumption. It would be of great assistance to us if you could click on the link at the bottom of the page “Your Clinical Record” and fill in these details. Please be assured that this is confidential.

SMS texts.

We have now started a SMS text service which allows you to receive confirmation and reminders about your appointment. This service has been very well received by our initial patients. If you are not already registered, then please phone or e-mail us indicating your acceptance of this service.

It would also be appreciated if you could update your contact details; telephone numbers and e-mail address. This is really important as we don't want to be sending messages to the wrong people.

By keeping your details up-to-date you help us to give you the most appropriate care. You’d be surprised how many of our patients don’t keep us informed of changes!

Online Appointments and Prescriptions (Systmonline)

The links below will take you to the appointment booking and prescription ordering facility.If you have not yet registered, then come to the surgery with a proof of identity and we will provide your login details. Currently the online booking system only allows for booking GP appointments.

(Site updated 18/05/2012)
Order your repeat medicationsTake our surveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record

Noticeboard

Emergencies
If a doctor is required in an emergency telephone 01274584223

Home Visits If you are too ill to attend surgery and need to request a home visit please contact the surgery before 10:00 a.m.
The Emerald Suite
The Emerald Suite runs specialist services, some of which are hospital services that are run in the community rather than at hospital.  Access to these services is via the GP.
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
New Patients
If you wish to register with us please telephone or call in and make an appointment to see the practice nurse for a new patient interview.  You will be asked to complete a registration form and you will need to bring 2 forms of identification e.g. passport and recent utility bill.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website