Windhill Green Medical Practice - GP Surgery Website. All about your doctors surgery, the opening times, making appointments, ordering your repeats, health information and more

Welcome to Windhill Green Medical practice

Windhill Green & Cliffe Avenue surgeries serving the communities of

Baildon, Shipley and Thackley

cliffe

If you require a doctor urgently when the surgery is closed, please telephone the new NHS number 111. This includes dental problems.You will speak to an adviser who will be able to: decide what medical help you need, tell you where to go to get this medical help, transfer your call to the service you need, or book an appointment for you if possible.

Dr Urwin - Retirement

Dr Urwin will be retiring from General Practice on Friday 11th July 2014. He has been a partner in the Practice since 1985 and has been a trainer for new GPs. He specialised in diabetes and his valuable contribution to the Practice will be missed by partners, patients and staff alike. We are sure you will join us in wishing him all the very best in his retirement.

Latest Patient Information Leaflet

The lastest PIL is out now click here to view it online.

Campaign

The British Medical Association (BMA) and the Royal College of General Practitioners (RCGP) have both launched campaigns to highlight some of the pressures which general practice are currently facing; we need your support.

Please go on line at www.rcgp.org.uk/campaign-home and www.bma.org.uk/working-for-change/your-gp-cares to support these campaigns. With increased public pressure we are campaigning for better resourcing of primary care to improve our services, particularly for those with complex health problems, maintain good access to GPs and to raise the profile of primary care as the lifeblood of the NHS in the face of national spending pressures. If you are in the surgery please ask our reception staff for the RCGP petition speaking out for a funding increase over the next two years to enable us to offer greater flexibility, shorter waiting times, longer appointments and improved care.

Patient Survey

The results of our latest survey are now ready to view. Thank you to everyone who completed a survey. Please "click me" to open a PDF version.

care.data

Please see new and important information under the "Care.Data - HSCIC Information Sharing" page.

NHS Screening Services

The NHS offers screening services for the following conditions: bowel cancer, breast cancer and cervical cancer. If you have missed your appointment please speak to your GP or visit the website at http://www.cancerscreening.nhs.uk/

Hospital referrals/tests

If you have been referred for a consultation or test by your doctor and you have not heard of your appointment within 4 weeks, please contact the practice and speak to the secretaries.

Keeping Us Informed of Changes

If you change your phone number, address or other personal details, please could you inform the practice as soon as you can. By keeping your details up to date you help us to give you the most appropriate care.

(Site updated 11/07/2014)

Noticeboard

Telephones

If you know which option you need when you contact the surgery via phone you don’t need to wait for the prompt to select your number. As soon as the recorded message starts press the correct number and you will be transferred directly to the correct department. Below are the available options.

Option 1 - Emergencies (only for medical emergencies, no other calls will be taken on this line)

Option 2 - Appointments/Reception

Option 3 - Home Visits

Emergencies

If a doctor is required in an emergency telephone 01274584223

Home Visits If you are too ill to attend surgery and need to request a home visit please contact the surgery before 10:00 a.m.

The Emerald Suite

The Emerald Suite runs specialist services, some of which are hospital services that are run in the community rather than at hospital. Access to these services is via the GP.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

New Patients

If you wish to register with us please telephone or call in and make an appointment to see the practice nurse for a new patient interview. You will be asked to complete a registration form and you will need to bring 2 forms of identification e.g. passport and recent utility bill.

Up to Date Information

For many of our patients we don’t have up-to-date details of Smoking and Alcohol consumption. It would be of great assistance to us if you could click on the link at the bottom of the page “Your Clinical Record” and fill in these details. Please be assured that this is confidential.

Research

Windhill Green Medical practice is involved in clinical research with the Primary Care Research Network. As a patient you may be invited to participate however you can decline or later withdraw without there being any question that this will affect your future care and treatment at the practice.

Prescriptions

Following guidance from the Department of Health regarding safety issues surrounding telephone ordering from the 5th November 2012 the practice will no longer be able to accept telephone requests for repeat prescriptions.

There are many ways in which you can order you repeat prescription. The most effective way is online and you can also book GP appointments too! Just ask reception how to sign up. You can also leave your repeat order slip at reception or post the slip, ticking exactly what you need. Alternatively you can ask a chemist to order them on your behalf on a monthly basis.