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Noticeboard

Telephones

 

If you know which option you need when you contact the surgery via phone you don’t need to wait for the prompt to select your number. As soon as the recorded message starts press the correct number and you will be transferred directly to the correct department. Below are the available options.

Option 1 - Emergencies (only for medical emergencies, no other calls will be taken on this line)

 

Option 2 - Appointments/Reception

Option 3 - Home Visits

Emergencies

If a doctor is required in an emergency telephone 01274584223

Home Visits If you are too ill to attend surgery and need to request a home visit please contact the surgery before 10:00 a.m.

The Emerald Suite

The Emerald Suite runs specialist services, some of which are hospital services that are run in the community rather than at hospital.  Access to these services is via the GP.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

New Patients

If you wish to register with us please telephone or call in and make an appointment to see the practice nurse for a new patient interview.  You will be asked to complete a registration form and you will need to bring 2 forms of identification e.g. passport and recent utility bill.

Up to Date Information

 

For many of our patients we don’t have up-to-date details of Smoking and Alcohol consumption. It would be of great assistance to us if you could click on the link at the bottom of the page “Your Clinical Record” and fill in these details. Please be assured that this is confidential.

Research

Windhill Green Medical practice is involved in clinical research with the Primary Care Research Network.  As a patient you may be invited to participate however you can decline or later withdraw without there being any question that this will affect your future care and treatment at the practice.

Prescriptions

Following guidance from the Department of Health regarding safety issues surrounding telephone ordering from the 5th November 2012 the practice will no longer be able to accept telephone requests for repeat prescriptions. 

There are many ways in which you can order you repeat prescription. The most effective way is online and you can also book GP appointments too! Just ask reception how to sign up. You can also leave your repeat order slip at reception or post the slip, ticking exactly what you need. Alternatively you can ask a chemist to order them on your behalf on a monthly basis.

SystmOnline Changes

If you are registered for using SystmOnline, you will now be able to access basic information held within your medical record. The information held is as secure as your entire medical record, the data is stored in the same way.

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Windhill Green Medical Practice

Welcome to Windhill Green Medical Practice, we are a high achieving practice who serves the communities of Baildon, Shipley and Thackley and have been for over 50 years. Windhill Green Medical Practice has two surgeries, Windhill Green Medical Centre, based a short distance from Shipley town centre and Baildon Cliffe Avenue Surgery, which is based in Baildon. Our practice plays an active part in quality and health initiatives within the local area and nationally. We are committed to training and development and have achieved the Quality Practice Award and Investor in People award. The Practice offers a full range of Primary Care Services and also additional services in the Emerald Suite, attached to Windhill Green Medical Centre.

SystmOnline (Online Services)

We are happy to offer all of our patients opportunity to order medication, book/cancel GP appointments and view basic medical information online. You will need to sign up for this service at reception if you have not already done so. Click the icon below to access SystmOnline. 

Additional Information (including what to do if you need urgent medical care when we are shut)

  • If you require urgent medical assistance and the Practice is closed, please call NHS 111. NHS 111 can also assist with dental enquiries.

 

See the links below for other new changes as well as helpful healthcare information

  

FFT  

(Site updated 10/08/2015)
Order your repeat medicationsChange of contact detailsUpdate your clinical record
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website