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Welcome to Windhill Green Medical Practice
Windhill Green & Cliffe Avenue surgeries serving the communities of
Baildon, Shipley and Thackley
If you require a doctor urgently when the surgery is closed, please telephone the new NHS number 111. This includes dental problems.You will speak to an adviser who will be able to: decide what medical help you need, tell you where to go to get this medical help, transfer your call to the service you need, or book an appointment for you if possible.
WARNING - Computer Hacking Scam
Recently one of our patients was phoned by someone pretending to be calling from Windhill Green Medical Centre. This person requested that the patient switch on their computer to see a problem message. Please be aware that this is a computer hacking scam. The surgery would never phone you regarding your computer. If you are suspicious or unsure whether a call is genuine, take the person's name and call the surgery back on the main surgery number. If you receive a call from someone pertaining to be from the practice; asking you to switch on your computer, please contact us straight away.
Following guidance from the Department of Health regarding safety issues surrounding telephone ordering from the 5th November 2012 the practice will no longer be able to accept telephone requests for repeat prescriptions.
There are many ways in which you can order you repeat prescription. The most effective way is online and you can also book GP appointments too! Just ask reception how to sign up. You can also leave your repeat order slip at reception or post the slip, ticking exactly what you need. Alternatively you can ask a chemist to order them on your behalf on a monthly basis.
Keeping Us Informed of Changes
If you change your phone number, address or other personal details, please could you inform the practice as soon as you can. By keeping your details up to date you help us to give you the most appropriate care. You would be surprised as to how many of our patients do not keep informed of changes!
If you have not yet registered for our SMS text service and would like to, please speak to one of our receptionists. It is a free, quick and convenient service which reminds you of any appointments booked, as well as confirming them.
Online Appointments and Prescriptions (Systmonline)
The links below will take you to the appointment booking and prescription ordering facility.If you have not yet registered, then come to the surgery with a proof of identity and we will provide your login details. Currently the online booking system only allows for booking GP appointments. Please do not use SystmOnline for booking double appointments, GUM appointments, medicals or injections. If you are requiring any of these types of appointments please speak to one of our receptionists.