Surgery Hours - Windhill & Baildon

Both surgeries are open from 08:00 until 18:30 Monday to Wednesday and Friday.
Thursday the surgeries are closed from 13:00 to 16:00 for training, but the evening surgery at Windhill is extended until 19:30.

The Windhill sugery is open from 09:00 to 11:00 on Saturdays providing bookable appointments for those patients who are unable to attend during weekdays.
Please note this is not an emergency surgery.

For appointments please telephone or book online.

Appointments

Along with other surgeries within Bradford & Airedale Primary Care Trust, we are continually working to improve our appointment system. At present we aim to see patients within 24 hours of the request although appointments, although appointments with a named Doctor or Nurse may take longer. 

Appointments can also be booked some weeks in advance if appropriate. We also offer telephone consultations after morning surgery.

We will endeavour to comply with the patient's choice of practitioner although this might not always be possible and, if this was the case, an explanation would be offered.

Surgeries are by appointment which may be made by telephoning or calling in at the practice surgery which is open from 08.00 - 18.00.

If you are unable to keep an appointment please let us know as far in advance as possible in order that the appointment may be given to another patient.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Emergencies

If a doctor is required in an emergency telephone 01274 584223.

For Out-Of-Hours Emergencies.

The practice is a member of Local Care Direct. If you are unwell and the situation cannot reasonably wait until the surgery opens, telephone 01274 584223, your call will re-directed. In case of difficulty in contacting the out-of-hours service please ring NHS Direct, a 24-hour nurse led advice line, on 0845 46 47.

Some emergency calls can be dealt with by telephone advice. Otherwise, you may be offered an emergency appointment at the nearest urgent care centre. In some circumstances, the doctor may decide to visit the patient at home, if the person was too ill or frail to be moved. In a life-threatening emergency you should still dial 999 and ask for an ambulance.