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If you know which option you need when you contact the surgery via phone you don’t need to wait for the prompt to select your number. As soon as the recorded message starts press the correct number and you will be transferred directly to the correct department. Below are the available options.

Option 1 - Emergencies (only for medical emergencies, no other calls will be taken on this line)


Option 2 - Appointments/Reception

Option 3 - Home Visits


If a doctor is required in an emergency telephone 01274584223

Home Visits If you are too ill to attend surgery and need to request a home visit please contact the surgery before 10:00 a.m.

The Emerald Suite

The Emerald Suite runs specialist services, some of which are hospital services that are run in the community rather than at hospital.  Access to these services is via the GP.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

New Patients

If you wish to register with us please telephone or call in and make an appointment to see the practice nurse for a new patient interview.  You will be asked to complete a registration form and you will need to bring 2 forms of identification e.g. passport and recent utility bill.

Up to Date Information


For many of our patients we don’t have up-to-date details of Smoking and Alcohol consumption. It would be of great assistance to us if you could click on the link at the bottom of the page “Your Clinical Record” and fill in these details. Please be assured that this is confidential.


Windhill Green Medical practice is involved in clinical research with the Primary Care Research Network.  As a patient you may be invited to participate however you can decline or later withdraw without there being any question that this will affect your future care and treatment at the practice.


Following guidance from the Department of Health regarding safety issues surrounding telephone ordering from the 5th November 2012 the practice will no longer be able to accept telephone requests for repeat prescriptions. 

There are many ways in which you can order you repeat prescription. The most effective way is online and you can also book GP appointments too! Just ask reception how to sign up. You can also leave your repeat order slip at reception or post the slip, ticking exactly what you need. Alternatively you can ask a chemist to order them on your behalf on a monthly basis.

SystmOnline Changes

If you are registered for using SystmOnline, you will now be able to access basic information held within your medical record. The information held is as secure as your entire medical record, the data is stored in the same way.

Electronic Prescription Service (EPS)

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

Is this service right for you?

Yes, if you have a stable condition and you:

    • don’t want to go to your GP practice every time to collect your repeat prescription.

    • collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

    • don’t get prescriptions very often.

    • pick up your medicines from different places.

What do you need to do?

If you would like to take advantage of this new service, all you have to do is “nominate” the pharmacy of your choice. You do not necessarily need to select a pharmacy from the list below; it has been provided for you to make an informed decision.

You can choose any pharmacy near to your house, work or even where you shop.

You will need to fill in a quick form at the pharmacy of your choice.

In addition to nominating a pharmacy, you are able to nominate a Dispensing Appliance Contractor (DAC), if you use one. This can be a separate option to your pharmacy; you will need to contact your chosen DAC and inform them.

Local Pharmacies offering EPS (information from NHS Choices)

Online and telephone

Taits Pharmacy – 01274 229004


Rowlands (Thackley Old Road) – 01274 585330

Cliffe Avenue Chemist – 01274 593274

Browgate Pharmacy – 01274 583534

Boots (Baildon) - 01274 599576

Boots (Shipley) – 01274 587525

ASDA (Shipley) – 01274 609410

Rowlands (Shipley) – 01274 531214

Westcliffe Pharmacy – 01274 593298

Pharmacy Care Direct – 01274 586507

Cohens – 01274 543115

Saltaire Pharmacy – 01274 583535

Lloyds (Saltaire) – 01274 584421

Thackley Pharmacy – 01274 620353


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